Privacy Policy

Our goal is to provide embroidery course content with a secure, respectful browsing experience. We apply data minimization: only collect what is reasonably necessary to deliver the service, respond to messages, and improve content quality. We do not knowingly collect sensitive categories of personal information.

We may collect information you provide directly, plus limited technical data generated during normal site use. The list below explains typical categories and purposes.

• Contact details (e.g., name, email) when you submit a form or request support.
• Support messages and attachments you choose to send, used to answer your request.
• Usage data such as pages visited and basic device/browser data to help improve performance and content relevance.
• Preference data like your theme choice (stored locally) to improve your experience.

We use strictly necessary cookies and local storage to maintain basic functionality and preferences. For example, your theme selection may be stored so the site loads in your preferred mode. You can clear cookies and local storage at any time in your browser settings.

Depending on your jurisdiction and the context, we process data based on one or more of the following:

We retain personal data only as long as necessary for the purposes described in this policy, including meeting legal, accounting, or security obligations. Typical retention periods depend on the nature of the request and the applicable law.

• Support communications: kept for a limited time to resolve issues and maintain records of the interaction.
• Data requests: kept to verify processing and comply with obligations.
• Technical logs: stored temporarily and rotated as part of security and performance monitoring.

We implement reasonable technical and organizational measures designed to protect information against accidental loss, misuse, unauthorized access, alteration, and disclosure. No method of transmission or storage is 100% secure, but we continuously improve our practices.

You may request access to your data, ask us to correct it, request deletion, or object/restrict certain processing where applicable. For security, we may need to verify your identity before completing a request.

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Our content is not intended for children under the age where consent is required by local law. If you believe a child has provided personal information, contact us so we can take appropriate steps to remove it.

We may update this policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page. Your continued use of the site after changes become effective indicates acceptance of the revised policy.